I BAN Aeroline – Your Services Sucks
The lousiest luxury bus from Singapore to Malaysia or from Malaysia to Singapore –> Aeroline.
Habib Jewels – Your Services Sux
Habib Jewel gave me the worst customer service I’ve ever experienced in purchasing diamonds.
Your Services Suck: Dome @ Pavilion, Malaysia
Yesterday JC & me were walking around Pavilion to find a quieter spot to have drinks. Of course JC has an agenda – he needs me to be translator again! Not that I mind of course.
Starbucks and Coffee Bean are peppered with human heads so the only other sensible choice is to go to Dome. When we sat down, it was 10.30pm. Our drinks came at 10.35pm. By 10.40pm the bill came and we paid up. By 10.45pm the foreign worker waiter who speaks nominal English walked up to JC, pointed at his watch, and loudly announced: “We close at 10.50pm! CLOSE!” and then glared at us.
Ok, you know me, I was DAMN PISSED OFF and thinking of either flunking the glass or my hot hot hot teapot into the guy’s face. WTF? I only sat down for 15mins and you want me to leave? And for this freaking 15mins I have to pay $20 for some lousy juice & tea leaves?! Can’t you just tell me you are closing in 20mins time?!
Malaysia has seriously too many foreign workers with lousy attitude. But it’s seriously not their fault. It’s the management’s. TRAIN YOUR PEOPLE!!!!
**blacklist #1: Pavilion Dome @ 2nd floor**
when you call someone
whom you’ve never spoken to (I’m not talking about telemarketing here, but it applies too), please, PLEASE, start with your name and what company you are from, and THEN, state your business.
I have taken so many calls from random folks who just barged straight into the topic before you can say ‘Who are you again?’. Folks, basic politeness will get you very far indeed.
On a slightly related incident, a particular incident still burns in my mind – a telemarketer called and asked me if I wanted to take up an insurance that comes with the credit card. I said NO, thank you very much and he got upset with me, and kept questioning why I do not want to have this very good package (to him maybe). What’s this? I’m not allowed to say no? Ridiculous.
Anyway, the worst of the callers I’ve got from? BANKS. You guys really need to brush up on your phone etiquette.
pizza hut VS dominos
I have a lot of angst during the begining of year 2009, and this is but one of them… (Not very conducive for a good start but it’s not my fault!)
To cut a long story short, my brother and I decided to order some pizzas and be couch potatos for the rest of the night. Since Dominos did not see fit to open a store in melaka our only option is Pizza Hut – it really is a no brainer.
So after browsing quickly through the Pizza Hut website, I called to order some pizza. The receptionist wasn’t exactly rude but honestly, I would seriously recommend ANY companies who have high volumn of customers calling in to NOT use ANY receptionist with HIGH PITCH voice. It seriously drove me nuts!
I asked for Sensasi pizza – sorry, it’s for dine-in only. I asked for pizza with egg – sorry, it’s for dine-in only. I asked for rice – sorry, it’s for dine-in only. Why can’t it be on the delivery menu? It just boggles the mind.
Anyway I have always been biased towards Dominos, as the staff are usually friendly, courteous, and very diligent. A lot are left to be desired from the Pizza Hut team. So my views are skewed. No matter. DOMINOS, if you can hear me could you kindly open up a store in Melaka ASAP?
cops = corpse
It was about 1.30am when we biked home (no thanks to the fuel price hike!), and encountered about four policemen hogging at a corner of the crossroad and stopped us.
They were not wearing uniform, so JC politely asked them what was this all about. One officer flippantly flipped open his wallet and announced that this is a police operation. When JC wanted to take a closer look, since there wasn’t enough lights, the police got irritated and said loudly: “Police lah!”
– It is our very right to check the validity of your documents too! –
One of them leaned on his motorbike (which looks like any normal bike); one of them was shaking his legs; two of them was standing with a scold on their faces. They look more like mak rempit than policemen.
Then they asked for IC and driver license from JC. I didn’t bring mine but JC passed so I passed. The trick is to speak Malay with them and don’t act scared.
Before we go, one of the policemen lazily said: “You must always bring your IC you know? Do you know when you do not need to bring your IC? When you go toilet!”
The other policemen chuckled and added: “Or if you go to grave you also don’t have to bring IC!”
@)!$&)*%!)#^!#_%*!#&^_!#*^_!^*!#!!!!!!!!!!!!!!!!!!!!
These people have ATTITUDE AND DRESS CODE problem! And you wonder why no policemen did not EVER get any respect from most of the community!!!